Expert Services Harri Professional Services
Get live faster. Get more value.
From implementation to ongoing optimization, our team of hospitality specialists ensures you get the most out of your Harri platform, with dedicated experts who stay with you long after go-live.
Dedicated implementation and success teams across the UK, US, and India.
Application Experts
Get hands-on support from experienced consultants who specialize in scheduling, forecasting, compliance, and integrations across all Harri platform modules
Ongoing Optimization
We don’t just react to issues, we proactively refine your labor models, wage rules, and scheduling logic to reduce costs and improve compliance.
Labor Modeling Excellence
Build smarter schedules and staffing strategies with precision. Our experts analyze historical sales, traffic patterns, and special events to configure labor models that align staffing with demand, ensuring optimal coverage without overstaffing.
Managed Services & Support
Let us handle system configurations, regulatory changes, and release management, so your internal teams can focus on business operations.
Dedicated Training & Coaching
Customized training, live workshops, and in-app guides help you build long-term Harri expertise within your teams.
Compliance Confidence
Stay ahead of wage and hour laws, fair workweek regulations, and local mandates through regular audits and documentation updates.
How we work with you
Whether you need continuous, hands-on partnership or a focused one-time project, our team adapts to how your business operates. During discovery, we’ll help determine the right approach for your needs – you don’t need to figure that out yourself upfront.
Ongoing Managed Services
Continuous, hands-on partnership.
An annual engagement built around continuous system optimization. You get a named, dedicated Harri consultant who acts as an extension of your internal team, driving ongoing configuration optimization across all modules - Talent Acquisition, Workforce Management, Learning & Development, and Compliance. This includes strategic discovery, deployment of new settings, change management, and localized compliance configurations, delivered by a consultant who learns your unique business structure, operational nuances, and long-term goals.
Project-Based Consulting
Focused, one-time engagements
Resources are matched to your project's scope and complexity, whether that's a one-off custom report, custom document replication for compliance forms and SFTP integrations, or a specific system workflow enhancement.
Labor Performance Services
Optimize labor. Drive profitability.
Whether you need a quick read on where your labor costs are leaking or a full transformation of your scheduling and forecasting approach, our Labor Performance Services team meets you where you are. From remote performance analysis to hands-on, on-site implementation, we tailor the engagement to your estate's size and goals - turning your data into a clear plan for reducing costs, improving coverage, and getting more accurate with demand forecasting.
Working With Existing Customers
Ongoing value, not a new tier.
We're here to help you unlock more value from the Harri platform - whether that means adopting new capabilities like labor performance tools and AI demand forecasting, refining what you already have configured, or reassessing your setup as your business evolves.
Let's build something great together.
Whether you’re just starting with Harri or looking to expand, our Professional Services team is ready to help.