Why Work for Us?
Our Story
Welcome to Harri: Frontline Success Starts Here
From hospitality roots to building the world’s leading Frontline Employee Experience platform, Harri has always been about people. Founded by Luke Fryer, Harri was born out of a real-world need to solve the complex workforce challenges of the hospitality and service industries. Luke saw firsthand that the frontline workforce was vastly underserved by technology-so he built the solution.
Today, we help global brands build, manage, and engage their teams, transforming the employee journey from hire to retire.
At Harri, you aren’t just writing code, closing deals, or supporting customers you are actively shaping the future of work for the 2.7 billion frontline workers worldwide. We operate at the fast-paced intersection of hospitality hospitality culture and cutting-edge enterprise SaaS.
The Harri Promise
You will have the autonomy to own your work, the support to take calculated risks, and a front-row seat to massive global scale.
Unlimited Career Pathways
We don't believe in rigid corporate ladders; we believe in career lattices
Continuous Growth
Continuous Growth: Through regular performance check-ins, mentorship, and skill development, we align your personal ambitions with our business goals.
Internal Mobility
Internal Mobility: Want to transition from Customer Success to Product? Or move from our London office to New York? If you have the drive, we provide the pathway.
Our HERO Values
The anchors behind everything we do
These are the cultural anchors that guide how we work, make decisions, and show up for each other every single day.
Heart
We bring empathy, passion, and genuine care to everything we do. We care deeply about the frontline workers we serve, the customers we support, and the teammates we work alongside.
Excellence
We hold ourselves to a world-class standard. We don’t settle for “good enough”-we are relentlessly curious, detail-oriented, and constantly pushing the boundaries of what our platform can achieve.
Results Driven
We focus on impact, execution, and outcomes. We tackle complex challenges with grit and resourcefulness, taking ownership of our goals and delivering tangible value to our industry.
Operate as One
We win and lose as a team. We break down silos, collaborate seamlessly across our global offices, and trust each other implicitly to achieve our shared mission.
Life at Harri
Join the Frontline Revolution
We work hard, celebrate our wins, and never forget to have fun along the way. From global hackathons and office happy hours to community volunteering initiatives, Life at Harri is vibrant, collaborative, and deeply rewarding.
