The latest from Harri

From Skeptic to Believer: How Golden State Restaurant Group Transformed Operations with Harri Engage​

Harri Blog · Jul 13, 2026

Discover insights from Golden State’s real-world experience using Harri Engage as a beta customer specifically Rewards & Recognition and Employee Voice — with a candid conversation covering why Carli joined the beta, what’s improved, and what’s next.

The California Employers Summit: TopGolf Takeover with Zaller Law

Harri Blog · Jun 29, 2026

The California Employers Summit at TopGolf El Segundo delivered exactly what we hoped for—great connections, valuable conversations, and surprisingly competitive golf!

Closing the Gap: July 1 Local Wage Hikes Parallel Fast-Food Minimums

Harri Blog · Jun 23, 2026

A fresh wave of localized minimum wage increases takes effect on July 1, 2026, driven by mandatory annual Consumer Price Index adjustments.

The Labor Metric Every Operator Tracks, And Why It’s Lying to You

Harri Blog · Jun 8, 2026

“Labor cost percentage is a result, not a strategy,” says Benchmark Sixty Founder Jim Taylor. Jim’s data from 400+ restaurant consultations points to a conclusion that contradicts everything most operators have been trained to believe: The most profitable operators deliberately run

The Compliance Mistakes Costing California Restaurant Operators Millions (And How to Fix Them)

Harri Blog · May 13, 2026

This article is intended to provide general insights and should not be considered legal advice. For guidance specific to your business, please consult with qualified legal counsel. California isn’t just one of the most complex labor markets in the country — it’s one of the most actively

Everything We Heard, Learned, and Launched at RLC 2026

Harri Blog · Apr 23, 2026

The unveiling of our One-Click-Schedule stole the show at RLC. Here’s everything we heard, learned and launched in Phoenix.

Compliance Isn’t About What You Meant, it’s About What You Can Prove

Harri Blog · Apr 7, 2026

Compliance isn’t about what happened. It’s about what you can prove happened. And in today’s regulatory environment, proof isn’t optional, it’s part of the operation itself.

The 30-Minute PAGA Audit That Could Save Your California Restaurant Millions In 2026

Harri Blog · Feb 2, 2026

California restaurant operators just lived through the most expensive PAGA year on record. Over 10,100 cases were filed in 2025 — a staggering increase that shows no signs of slowing down despite 2024’s much-hyped reforms. But here’s what most operators don’t realize: The 2024 PAGA

Everything You Need To Know About Fair Workweek Compliance Under Mayor Mamdami

Harri Blog · Feb 2, 2026

The 2026 New York City Fair Workweek Compliance webinar, hosted by Samantha Gallagher, Harri’s Director of Product Compliance, and Glenn Grindlinger, Partner at Fox Rothschild, provided critical insights for restaurant owners, franchise operators, HR leaders, and legal teams navigating the evolving

2026 Outlook: Experts Discuss Restaurant Trends and Challenges, Part Two

Harri News · Jan 18, 2026

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2026. The evolving definition of value, strategic use of automation, and greater emphasis on experiential dining emerged as prominent

Restaurant industry experts make predictions for 2026

Harri News · Jan 18, 2026

Industry experts predict that the 2026 restaurant landscape will be defined by a “Me-Me-Me Economy,” where brands must leverage integrated AI and data-driven precision to provide hyper-personalized guest experiences, streamlined operations and specialized health-conscious menus… Re

Hard Labor Lessons from a Former Burger King Insider

Harri News · Jan 18, 2026

What running a top performing restaurant taught tech executive Luke Fryer about labor costs, compliance, turnover, and the hidden savings most operators miss… Read More

Beyond Prediction: Why Your Frontline Managers Need a Partner, Not Just a Platform

Harri Blog · Jan 15, 2026

With the cost of employing people reaching an all-time high, efficiency isn’t just a metric, it’s survival. But are your frontline managers drowning in data from fragmented point solutions? It’s time for Harri Agentic AI – Salli. Discover how moving from simple prediction to

How One Restaurant Operator Survived a $7 Million Labor Cost Bomb (And What It Means for You)

Harri Blog · Jan 12, 2026

When California’s $20 minimum wage law hit, Cody Wong had two choices: panic or get creative. Here’s how his 127-location empire fought back.

The Employment Rights Act is Now Law: Key Changes, Crucial Dates, and Your Action Plan.

Harri Blog · Jan 6, 2026

The Employment Rights Bill has officially passed to become the Employment Rights Act 2025. This landmark legislation introduces the most significant changes to UK employment law in decades. Find out all the details here.

2025 Year In Review Compliance Advisory

Harri Blog · Dec 30, 2025

Disclaimer: Please note this advisory is intended for summary purposes only. Any guidance or materials provided do not constitute legal advice and cannot be substituted for the advice of legal counsel. If you have any questions about how these updates impact your business, you should contact counsel

How Agentic AI Helps Restaurants Win the Labor Battle Without Losing Hospitality

Harri News · Dec 22, 2025

By turning data into action, agentic AI helps restaurants optimize labor, ease operational stress, and keep human hospitality at the center. Despite all the hype about AI and automation, the secret ingredient for a truly delightful and memorable restaurant experience still comes down to human hospit

How AI is reshaping the restaurant labor model

Harri News · Dec 22, 2025

During a panel at RFDC, executives from Taco Bell and Jack in the Box shared their expectations for the technology. AI is certainly a baffling concept for those whose traditional skillsets are food and service. That said, it’s here to stay and it’s finding its way into just about every facet of the

Operators Want Precision, Inside the AI Shift Conversation

Harri News · Dec 22, 2025

When Harri CEO Luke Fryer sat down with Amin Birju, VP of Technology at Taco Bell, and Doug Cook, CTO at Jack in the Box, the talk went straight to the everyday headaches operators know all too well. Thin crews, unpredictable rushes, late-night chaos, and avoidable waste… Read More

Harri and ADP Launch Unified Hospitality Experience to Transform Restaurant Operations

Harri News · Dec 22, 2025

ROSELAND, N.J. & NEW YORK, N.Y., Nov. 10, 2025 – Harri and ADP today announced the launch of a unified hospitality experience to connect payroll and workforce management capabilities. This coordinated workforce solution leverages the power of ADP Workforce Now® payroll and Harri’s AI-powered wor

Dave’s Hot Chicken franchisee fights labor lawsuits with biometrics

Harri News · Dec 22, 2025

Cody Wong, president of CW Strong, a franchisee of Dave’s Hot Chicken and Carl’s Jr, dicusses how implementing a labor management platform is saving his business thousands of dollars. Facing a deluge of labor lawsuits and mounting compliance pressure, California’s restaurant indust

The Hidden Levers of Profit in QSRs

Harri News · Dec 22, 2025

Margins have always been thin in quick service, but lately the pressure feels relentless. According to the Bureau of Labor Statistics, beef prices are up more than 12 percent over the past year, and that kind of increase isn’t something you can hide with a few menu tweaks… Read More

The QSR tightrope: balancing margins, compliance and employee happiness

Harri News · Dec 22, 2025

Modern restaurants can increase profit margins by prioritizing smart, strategic workforce management, which includes using technology to improve hiring, scheduling and compliance to boost employee satisfaction and retention. Remember when value menus actually meant value? These days, keeping margins

2026 Outlook: Experts Discuss Restaurant Trends and Challenges

Modern Restaurant Management · Dec 18, 2025

Industry leaders on where hospitality is heading next year — labor, AI, and margins topped the list.

Wendy’s Operator Consolidates 6 Systems Into One With Harri

Harri Blog · Dec 15, 2025

As a 28-unit Wendy’s franchise operating across 4 states, Kari Krogman faced growing operational complexity as the business scaled. Then she met Harri. Here’s what happened next.

2026 Wage Guide: New Federal Enforcement Shifts & State Rate Hikes

Harri Blog · Dec 8, 2025

New minimum wage rules come into effect from January 1, 2026 – find out all you need to know with this comprehensive guide.

Harri named to Fast Company Most Innovative Companies

Company News · Dec 1, 2025

Harri recognized for bringing agentic AI to the hospitality frontline at scale across three continents.

Executive Dinner: What Hospitality Leaders Really Want from Tech

Harri Blog · Nov 26, 2025

The conversation at last night’s CTO/CIO/CFO dinner was loud and clear: executives are exhausted by vendors talking about AI. They don’t want “copilots,” fluffy dashboards, or complicated assistants. They want one thing: automation that removes real work.

What the National Living Wage Increase Means for Operators: Navigating a £1.4B Challenge

Harri Blog · Nov 26, 2025

The New Financial Reality: £12.71 and What Comes Next. Today’s UK Budget has confirmed significant increases to the National Living Wage (NLW) and the youth rate, changes that represent the newest and perhaps most acute wave of financial pressure for the hospitality sector.

How Agentic AI Helps Restaurants Win the Labor Battle

QSR Magazine · Nov 25, 2025

By turning operational data into action, agentic AI eases the daily grind while keeping guest experience human.

Jersey Mike’s, Denny’s & Dave’s Hot Chicken Operators Talk AI, Compliance And More

Harri Blog · Nov 18, 2025

California QSR operators from Dave’s Hot Chicken, Denny’s, and Jersey Mike’s showed that technology and AI adoption are already paying off.

The New UK People Platform Imperative: Navigating Compliance Risk and Cost with Intelligent Workforce Management

Harri Blog · Nov 14, 2025

The UK hospitality sector is currently facing a ‘perfect storm’: unprecedented wage and indirect cost inflation (National Insurance), alongside fundamental legislative shifts driven by the Employment Rights Bill (ERB). As discussed at our recent HR breakfast roundtable, these pressures a

The Compliance Countdown: Your 4-Step Checklist to De-Risk

Harri Blog · Nov 11, 2025

The rules of employment are changing, and for hospitality, that means one thing: the time for reactive management is over. We recently sponsored a vital breakfast briefing hosted by The Caterer where industry champions from UK Hospitality to the people leaders at The Belfry and RedCat Pub Co. met to

Harri and ADP Launch Unified Hospitality Experience

Press Release · Nov 10, 2025

A unified experience connecting payroll and workforce operations for restaurants.

The Employment Rights Bill: Why It’s Time for Hospitality to Get Ready, Not Reactive

Harri Blog · Nov 3, 2025

The Employment Rights Bill might sound like another distant piece of Westminster paperwork, but for those of us who run teams, build schedules, and balance cost pressures in hospitality, it’s about to hit very close to home.

Your Survival Guide: Taming the Employment Rights Bill

Harri Blog · Oct 23, 2025

Our expert, Isabelle, an employment law magistrate and HR consultant, was passionate and direct: the industry faces a perfect storm of cost pressures from rising National Minimum Wage to increased National Insurance contributions. All of this hits the hospitality sector hardest because, as Isabelle

Meet Salli: your AI hospitality ops partner, now generally available

Product Update · Oct 14, 2025

Salli turns your entire operation into a single conversation — scheduling, coverage, and answers.

Essential Updates on Labor Regulations: Compliance Advisory Q3 2025

Harri Blog · Oct 3, 2025

Disclaimer: Please note this advisory is intended for summary purposes only. Any guidance or materials provided do not constitute legal advice and cannot be substituted for the advice of legal counsel. California Adopts Regulations on AI and Automated-Decision Systems Effective October 1, 2025, Cali

The Future is Human: Agentic AI For Hospitality

Harri Blog · Oct 1, 2025

AI has dominated headlines, but too often it’s built for desk jobs, not the frontline teams that define hospitality. In an industry where human connection is everything, Harri is taking a different path: creating AI that empowers managers instead of replacing them. Join us as we discover how H

Highlights From An Incredible Week At FS/TEC & HRTech

Harri Blog · Sep 23, 2025

What a whirlwind week across two conferences and two coasts. Here are highlights from FS/TEC and HRTech

Harri Launches Open Beta of Agentic AI

Harri Blog · Sep 15, 2025

Harri Launches Open Beta of Agentic AI, the Hospitality-First Intelligence Layer for Frontline Work. Harri partnered with leading brands, including KFC, Taco Bell and Jersey Mike’s and Hawksmoor during the closed beta.

The Frontline Problem: Why Your Workforce is Struggling (And How to Fix It)

Harri Blog · Sep 9, 2025

Frontline workers are the backbone of the hospitality and retail industries, yet their specific needs are often overlooked. This isn’t about being charitable; it’s a business imperative. High turnover, low productivity, and a weak company culture all stem from a failure to support these

97% of Diners Will Give One-Star to “Robot Restaurants” of the Future

Harri Blog · Sep 3, 2025

A national survey of 1,000 U.S. adults shows diners may accept AI for faster food and lower prices, but a future without people isn’t on the menu

Real Talk on Labor Management: How Two Multi-Unit Operators Are Winning in 2025

Harri Blog · Aug 7, 2025

Nearly 100 restaurant leaders joined our recent webinar to hear insights from two successful multi-unit operators who’ve cracked the code on profitable labor management.

Harri Partner with Job-Matching Platform Candid Hospitality

Harri Blog · Jul 31, 2025

Harri, the global frontline employee experience platform built for hospitality, and Candid Hospitality, the pioneering job-matching platform for the sector, are now in an exclusive partnership: the Candid and Harri integration is now live.

Mid-Year California Compliance Reset: Taxes On Tips, New Hire Rules, Final Pay Updates & More

Harri Blog · Jul 28, 2025

Our recent “Mid-Summer Compliance Reset” webinar with Zaller Law Group provided crucial updates on hiring practices, termination procedures, and new federal legislation affecting tipped employees.

One Year Later: What California Operators Need to Know About PAGA Reform

Harri Blog · Jun 27, 2025

PAGA filings are still rising in California. Learn how the 2024 PAGA reform offers penalty reductions and what proactive compliance steps California operators must take now to protect themselves.

Harri Summer Operators Party: A Thames Cruise to Remember

Harri Blog · Jun 24, 2025

On June 19th, Harri, alongside our fantastic co-supporters A2H Solutions, Tenzo, and Ops Club, hosted the “Set Sail with Harri” Summer Operators Party aboard the magnificent Jewel of London.

How Much Is That Burger?! Why The Restaurant Labor Model Is About to Break

Harri Blog · Jun 18, 2025

Discover why the restaurant labor model is breaking. Harri CEO Luke Fryer analyzes wage growth, regional disparities, and innovative solutions for QSR success in today’s market.

Why Brands Need to Engage Staff Now more than Ever

Harri Blog · Jun 17, 2025

Discover key insights and strategies from Burger King & WatchHouse on engaging Gen Z employees in the QSR industry. Learn about flexibility, technology, and culture to reduce turnover and boost productivity.

Essential Updates on Labor Regulations: Compliance Advisory Q2 2025

Harri Blog · Jun 13, 2025

Disclaimer: Please note this advisory is intended for summary purposes only. Any guidance or materials provided do not constitute legal advice and cannot be substituted for the advice of legal counsel. This advisory highlights significant updates affecting employers nationwide. Several new laws will

TopGolf Takeover with Zaller Law at The California Employers Summit

Harri Blog · Jun 10, 2025

The California Employers Summit at TopGolf El Segundo delivered exactly what we hoped for—great connections, valuable conversations, and surprisingly competitive golf!

2025 Minimum Wage Guide: How Much is the Minimum Wage in Each State?

Harri Blog · Jun 7, 2025

New minimum wage rules come into effect from January 1, 2025 – find out all you need to know with this comprehensive guide.

Harri at the National Restaurant Association Show 2025

Harri Blog · May 28, 2025

Explore our photo blog from the National Restaurant Association Show in Chicago! See photos from booth visits, AI demos, and our ADP happy hour at LUXBAR.

Pub Industry Insights from the Propel Excellence in Pub and Retailing Conference

Harri Blog · May 16, 2025

Learn about branding, recruitment trends, data-driven strategies, and the future of hospitality. Discover how pubs are evolving with experience-led venues, empowered teams, and innovative strategies.

This Hospitality Tech CEO Just Redefined How to Engage the Workforce: Here’s Why You Should Too

Harri Blog · May 16, 2025

Learn how to adapt your business strategies in 2025 by listening to your employees, predicting turnover, and embedding employee satisfaction as a key business metric for improved retention and financial performance.

California Labor Compliance Made Simple: Essential Takeaways for Restaurant Operators

Harri Blog · May 14, 2025

A recap of Zaller Law Group and Harri’s May 1st Wage and Hour Compliance webinar featuring insights from experts.

Labor, Compliance & Profitability Insights From Top Restaurant MUMBOs

Harri Blog · May 1, 2025

A recap of insights about compliance from multi-unit restaurant leaders managing hundreds of locations across California.

Why the QSR Industry Needs a Tech Flip to Stay Competitive in 2025

Harri Blog · Apr 28, 2025

Quick-service restaurants are being squeezed from every direction. Labour costs are up. Hiring is a slog. Compliance rules change by the week. The pressure to deliver more with less is intense and most tech stacks just can’t keep up. The problem isn’t a lack of technology. It’s too much of the wrong

Harri and Job Today Partner to Supercharge Hospitality Hiring

Harri Blog · Apr 14, 2025

Harri has announced an integration with mobile hiring app Job Today, bringing together two powerhouse platforms to streamline hiring processes and speed up time-to-hire for the sector’s fast-moving employers.

A Breakfast of Champions: HR Hospitality Leaders Roundtable

Harri Blog · Apr 10, 2025

Last Wednesday morning, our Broadway headquarters transformed into a hub of HR innovation as we welcomed the HR Pros In Hospitality (HRPIH) community for an intimate roundtable on high-volume hiring. While Harri CEO Luke Fryer cooked up breakfast, industry leaders from ADP, Los Tacos, Empellón and o

Stop Losing Profits: How Multi-Unit Restaurants Master Labor Optimization

Harri Blog · Apr 10, 2025

Discover how Harri’s labor optimization tools drive restaurant profitability and compliance. Learn from Salz Group’s success in reducing labor costs and penalties.

A Reset for the Pub? Insights from the Front Lines

Harri Blog · Apr 8, 2025

Explore the challenges & evolution of the pub industry. Watch our webinar with pub leaders discussing strategies for resilience, cost control, and team management in 2025.

California, Cocktails & Compliance: The Zaller Law Employers Summit

Harri Blog · Apr 3, 2025

Harri recently hosted an Employers Summit with Zaller Law. View the gallery of images from the event about HR, I-9s, & ICE audits.

Essential Updates on Labor Regulations: Compliance Advisory Q1 2025

Harri Blog · Mar 26, 2025

In this latest compliance advisory, Harri gives you all the updates for labor compliance in Q1 2025.

What’s Next for Hospitality in 2025? Expert Predictions from Industry Leaders

Harri Blog · Mar 13, 2025

Hospitality is facing rising costs, labour shortages, and compliance challenges in 2025. Discover how AI scheduling, workforce management, and technology are helping operators stay ahead.

5 Trends Changing UK Pubs in 2025 and How to Stay Ahead

Harri Blog · Mar 12, 2025

UK pub culture is shifting. From No and Low alcohol to the growth of managed pubs, discover five key trends shaping 2025 and how operators can stay ahead.

Top California Lawyers Talk PAGA Reform: Here’s What We Learned

Harri Blog · Feb 10, 2025

Learn about the July 2024 PAGA reforms & how CA employers can reduce penalties by up to 85% by demonstrating “reasonable steps” towards compliance. Watch our on-demand workshop & access the slides.

Six Proven Tactics for Smarter Pub Management in 2025

Harri Blog · Feb 3, 2025

Discover six actionable strategies to streamline pub operations in 2025. From AI-powered labor forecasting to smarter scheduling and employee engagement, learn how to cut costs, retain top talent, and maintain exceptional service with the right tools.

Serving Up Compliance: A Masterclass for California Restaurants

Harri Blog · Dec 11, 2024

Our latest California compliance webinar brought together experts with firsthand experience navigating California’s complex labor laws.

Labour Optimisation in Hospitality: A Key to Profitability and Employee Engagement

Harri Blog · Dec 6, 2024

Unlock the benefits of labour optimisation for your hospitality business. Discover how smart scheduling and an ROI calculator can help boost profits, improve employee engagement, and streamline staffing decisions.

Demand Forecasting in Hospitality: Staying One Step Ahead

Harri Blog · Dec 4, 2024

Master demand forecasting in hospitality with AI-driven insights. Learn how to predict staffing needs with precision, accounting for factors like footfall, weather, and seasonality, to create efficient schedules and enhance service.

Solving the Universal Challenges of UK Hospitality

Harri Blog · Dec 2, 2024

Explore the biggest challenges facing UK hospitality today and discover how workforce management solutions can help overcome them. From labour cost control to employee morale, see how strategic insights can benefit your business.

Harvard Study Surveys 980 Cali Restaurant Workers. Here’s What They Found.

Harri Blog · Nov 20, 2024

A Harvard study exposes the shocking reality of labor law violations in California’s restaurant industry. Discover how workers are being exploited and what can be done to address this issue.

What Operators Need to Know to Master California’s Meal and Rest Break Compliance

Harri Blog · Nov 11, 2024

Ensure your restaurant stays compliant with California meal and rest break laws. Learn best practices, avoid penalties, and streamline compliance with workforce management tools.

How Smart Workforce Management Drives Profitability in UK Hospitality

Harri Blog · Oct 28, 2024

Learn how Harri’s workforce management platform helps UK hospitality operators reduce labour costs, automate payroll, and stay compliant to drive profitability.

NYC Fair Workweek Mastery: Insights from Shake Shake, Five Guys, Chopt, Harri & More

Harri Blog · Oct 23, 2024

Learn how to navigate NYC Fair Workweek compliance in our webinar. Get expert insight from Five Guys, Shake Shack, Dos Toros, and Chop’t on strategies to stay compliant and avoid costly penalties.

Top 5 Compliance Pitfalls Under NYC’s Fair Workweek Laws (And How to Avoid Them)

Harri Blog · Sep 17, 2024

Learn about the top 5 compliance pitfalls under NYC’s Fair Workweek laws that hospitality businesses often face, including improper scheduling, predictability pay, and more. Discover how Harri can help you stay compliant.

Essential Updates on Labor Regulations: Q3 2024 Compliance Advisory

Harri Blog · Sep 12, 2024

In this latest compliance advisory, Harri gives you all the updates for labor compliance in Q3 2024.

Essential Elements of Successful Compliance Management Programs

Harri Blog · Sep 5, 2024

Learn how to navigate regulatory complexities and foster a culture of compliance in your business.

Over Four Million Hospitality Employees Offered Financial Flexibility with New Harri and Wagestream Partnership

Harri Blog · Sep 4, 2024

Harri Earned Wage Access, powered by Wagestream, enhances the frontline employee experience with financial support and education offered through the Harri platform

How Jersey Mike’s Navigates California Labor Laws with Effective Workforce Management

Harri Blog · Aug 29, 2024

By integrating advanced workforce management tools, Jersey Mike’s operators are setting a new standard for compliance that not only meets Californialegal requirements but also enhances performance.

The Future of Workforce Optimization

Harri Blog · Aug 27, 2024

Discover effective strategies for workforce optimization to grow your team. Learn how to enhance productivity and streamline processes in your organization.

Empower New Hires: Starting Off Right with Seamless Onboarding

Harri Blog · Aug 21, 2024

Empower new hires with a streamlined onboarding process to ensure smooth workplace adjustment and boost productivity from day one.

5 Lessons from Industry Leading Brands: How to Attract and Retain Gen Z Talent

Harri Blog · Aug 14, 2024

Discover how top restaurants are attracting and retaining Gen Z talent. Learn 5 key strategies to build a winning hospitality team and create a thriving workplace culture.

From Scramble to Serenity: 3 Steps to Simplify Restaurant Employee Scheduling

Harri Blog · Aug 8, 2024

Discover three transformative steps to simplify restaurant employee scheduling. Learn how Harri’s intelligent scheduling software optimizes staff management, enhances employee satisfaction, and boosts operational efficiency.

Empower your Frontline Employees with the Right Technology

Harri Blog · Aug 1, 2024

Discover how optimizing technology for frontline workers in the hospitality industry can improve retention, customer service, and profitability.

Enhancing Emotional Intelligence in Hospitality Leadership

Harri Blog · Jul 23, 2024

Discover how enhancing emotional intelligence can boost team performance and guest satisfaction in the hospitality industry with Harri Insights.

Reducing Employee Turnover in Hospitality Through Effective Career Pathing

Harri Blog · Jul 16, 2024

Discover how career pathing can reduce turnover and improve retention in the hospitality industry. Learn more with Harri’s expert insights and solutions.

Understanding Cultural Competence in Hotel and Restaurant Management

Harri Blog · Jul 9, 2024

Explore the importance of cultural competence in hospitality. Learn key strategies to improve interactions and how Harri enhances these efforts.

Labor Optimization Without Compromise: Boost Efficiency and Profits in Hospitality

Harri Blog · Jul 4, 2024

Optimize labor in hospitality with effective scheduling and workforce management strategies. Learn how metrics like sales per labor hour and covers per labor hour boost efficiency and profitability. Discover how Harri’s tools can help you achieve optimal labor management without sacrificing qu

Understanding GDPR and Data Protection in Hotel and Restaurant Management

Harri Blog · Jul 2, 2024

Explore GDPR for hospitality. Learn how restaurants and hotels can protect data, secure guest consent, and maintain customer trust.

Proactively Manage Compliance and Navigate Upcoming Legislative Changes in Hospitality

Harri Blog · Jun 28, 2024

Discover how hospitality operators can stay ahead of complex labor laws and compliance changes in the US and UK.

How to Cultivate a Mentorship Culture in Your Restaurant to Combat Quick Employee Turnover

Harri Blog · Jun 25, 2024

Create a mentorship program to foster a culture of mentorship in your restaurant. Combat high turnover with effective strategies to boost job satisfaction and retention.

How to Tackle Wage Increases and Employee Retention Challenges in the UK Hospitality Sector

Harri Blog · Jun 20, 2024

Discover practical strategies from industry leaders on managing wage increases, maintaining service standards, and enhancing employee retention in the UK hospitality sector.

The Ultimate Guide on How to Manage Multi-Generational Teams in Hospitality

Harri Blog · Jun 18, 2024

Managing different generations in the workplace is a unique challenge for the service industry. Learn real strategies and quick tips to manage a more diverse staff.

An Evolution in Strategy Toward People-First Technology in Hospitality Workforce Management

Harri Blog · Jun 13, 2024

Explore the evolution of people-first technology in workforce management for the hospitality industry. Learn how advanced employee technology improves efficiency, reduces costs, and boosts employee satisfaction.

Game On: How to Build a Winning Workforce During Euro 2024 and Beyond

Harri Blog · Jun 12, 2024

We’ve put together a handy list of key event dates for summer 2024, along with our tips on how you can ensure a winning summer season for your team.

How to Empower Your Hotel Staff to Elevate Guest Experiences

Harri Blog · Jun 11, 2024

Actionable tips to empower your team and improve guest experiences in hospitality. Enhance staff performance and boost customer satisfaction with proven strategies.

Using AI in Hospitality to Optimize Recruitment and Talent Acquisition

Harri Blog · Jun 6, 2024

Discover how AI in hospitality recruitment is transforming talent acquisition. Learn how Harri’s AI solutions streamline hiring, enhance candidate experiences, and provide data-driven insights for better workforce management.

The Impact of Work-Life Balance on Hospitality Employee Retention

Harri Blog · Jun 4, 2024

Discover the challenges of work-life balance in hospitality and learn effective strategies to boost employee development, satisfaction, and retention. Create a healthier work environment.

To You, On Your First Day Working in Hospitality

Harri Blog · May 30, 2024

Hospitality expert Maria Navarro gives her advice to any new starters and those who are about to embark on their exciting journey into the hospitality industry.

The Role of Competitive Compensation in Retaining Hospitality Talent

Harri Blog · May 28, 2024

Explore how competitive compensation boosts employee retention in hospitality, with key trends and Harri’s tech solutions for effective compensation strategies.

How to Collect Employee Feedback in Hospitality to Boost Employee Satisfaction and Performance

Harri Blog · May 23, 2024

Discover how to effectively collect and act on employee feedback in the hospitality industry to enhance job satisfaction, reduce turnover, and improve guest experiences.

Building Employee Loyalty in Fast-Paced Service Industry

Harri Blog · May 21, 2024

Discover strategies to boost employee loyalty in fast-paced roles. Learn to enhance engagement and reduce turnover in hospitality with tips from Harri.

Harri Announces Product Innovation Designed to Propel the Frontline Employee Experience and Restaurant Profitability

Harri Blog · May 16, 2024

Discover Harri’s latest product release with 70 new features designed to transform the frontline employee experience and elevate restaurant profitability.

Overcoming the Two Most Pervasive Challenges in Hospitality: Hiring and Turnover

Harri Blog · May 16, 2024

Explore how technology is transforming hospitality workforce management, enhancing effective hiring practices, and improving employee retention strategies.

Crafting Career Opportunities for Veterans in the Service Industry

Harri Blog · May 14, 2024

Connecting with veterans looking for work has never been easier. Technology ranging from online message boards to the Harri mobile app facilitates veteran hiring, training and management.

Emerging Trends and Challenges in Hospitality

Harri Blog · May 9, 2024

Explore how Harri’s advanced workforce management solutions address critical challenges in the hospitality industry.

Integrating Staff Feedback in Guest Experience Strategy

Harri Blog · May 8, 2024

Boost guest experience with real-time staff feedback with Harri. Enhance service quality, employee engagement, and customer satisfaction.

Labour Cost Optimisation Strategies for UK Hospitality Amid National Living Wage Increase

Harri Blog · Apr 24, 2024

Discover labour cost optimisation techniques for the UK hospitality sector in response to the 2024 National Living Wage increase.

Balancing AI Innovation and Employee Trust in Hospitality

Harri Blog · Apr 19, 2024

Explore how AI is transforming the hospitality industry.

The Rise of Mobile Apps in Workforce Management for Restaurants and Hotels

Harri Blog · Apr 18, 2024

Learn how the Harri mobile app is increasing employee and visitor satisfaction, streamlining operations, and revolutionizing labor management in the hospitality industry.

Scaling Your Hospitality Brand Through High-Volume Hiring

Harri Blog · Apr 11, 2024

Learn how Harri’s advanced workforce management solutions help hospitality businesses combat ghost employee fraud, reduce labor costs, and ensure compliance.

The Role of Internal Communication Tools in Enhancing Guest Services

Harri Blog · Apr 9, 2024

Explore effective techniques for managing part-time staff in the hospitality industry.

How to Save Labor Costs by Combatting Ghost Employees in Hospitality

Harri Blog · Apr 4, 2024

Learn how Harri’s advanced workforce management solutions help hospitality businesses combat ghost employee fraud, reduce labor costs, and ensure compliance.

Strategies for Effective Conflict Resolution Across Hospitality Teams

Harri Blog · Apr 2, 2024

Explore effective techniques for managing part-time staff in the hospitality industry.

Navigating the Challenges of Part-Time Workforce Management in the Hospitality Sector

Harri Blog · Mar 26, 2024

Explore effective techniques for managing part-time staff in the hospitality industry.

Tech-Driven Labor Optimization for Hospitality Amid Minimum Wage Hikes

Harri Blog · Mar 21, 2024

Explore how the hospitality industry is responding to rising minimum wages through labor optimization.

What’s Your Leadership Communication Style?

Harri Blog · Mar 14, 2024

During a recent webinar, we heard a conversation about tackling the latest round of legislative updates in California with two owner-operators.

Leveraging Big Data for Smarter Workforce Management in Hospitality

Harri Blog · Mar 12, 2024

Explore how big data revolutionizes the guest and employee hospitality experience with Harri IQ.

Retaining Hospitality Talent by Emphasizing Core Values and Employee Wellbeing

Harri Blog · Mar 7, 2024

Discover how hospitality operators are retaining talent by emphasizing core values and employee well-being.

Innovative Approaches to Reduce Employee Turnover in Fast-Paced Hospitality Environments

Harri Blog · Mar 5, 2024

Explore innovative strategies to reduce employee turnover in hospitality with Harri. Learn about flexible scheduling, fair compensation, and creating a positive work culture.

5 Effective Strategies to Combat Hospitality Minimum Wage Increases

Harri Blog · Feb 29, 2024

Learn how to combat hospitality minimum wage increases with these 5 effective strategies to optimize your workforce and reduce labor costs.

The Future of AI in Hospitality: Enhancing Frontline Employee Experience

Harri Blog · Feb 27, 2024

Explore how AI is revolutionizing the hospitality industry, enhancing both guest experiences and frontline employee efficiency.

Building a Culture of Compliance in Hospitality

Harri Blog · Feb 22, 2024

During a recent webinar, we heard a conversation about tackling the latest round of legislative updates in California with two owner-operators.

What Factors Are Employees Looking for in a Restaurant or Food-Service Job? How to Attract Top Talent

Harri Blog · Feb 6, 2024

Find out what factors employees are looking for in a restaurant or food service job. Learn how to attract top talent in hospitality.

How to Master Employee Communication in Hospitality

Harri Blog · Feb 1, 2024

Discover how to optimize onboarding, reward systems, and scheduling to enhance employee experience and engagement.

Adopting Flexible Work Arrangements in Hospitality: Benefits and Challenges

Harri Blog · Jan 30, 2024

Discover how flexible work scheduling in hospitality offers competitive advantages.

Balancing Productivity and Employee Satisfaction in Hospitality

Harri Blog · Jan 23, 2024

Discover strategies for balancing employee productivity with job satisfaction in hospitality in this article from Harri.

How to Communicate Effectively with Hospitality Candidates During the Hiring Process

Harri Blog · Jan 18, 2024

Effective strategies for communicating with hospitality candidates during the hiring process. Learn how to create a memorable first impression, craft engaging job descriptions, and streamline onboarding.

Revolutionizing the Hospitality Workforce with AI-Driven Tools

Harri Blog · Jan 16, 2024

Harri’s AI tools are reshaping the hospitality industry. Dive into AI’s role in enhancing workforce management and efficiently recruiting top talent.

Hidden in Plain Sight: The Solution to Surging Labor Costs

Harri Blog · Jan 8, 2024

Simple yet powerful, Harri Engage addresses the challenges of reaching the hard-to-reach frontline workforce.

Ready Before Day One: Digitally Onboarding Employees

Harri Blog · Jan 4, 2024

Streamline your onboarding process in the hospitality sector with Harri. Reduce paperwork, ensure compliance, and welcome new hires seamlessly.

Global HR Technology Leader Harri Raises $43M in Growth Equity Capital

Harri Blog · Oct 10, 2023

Harri Closes Series B, New Funding to Support Company’s Continued Expansion of Frontline Worker Employee Experience Solutions.

Shake Shack Turns to Harri to Help Advance Employee Engagement

Harri Blog · Sep 13, 2023

Hawaiian Bros leverages Harri’s talent attraction, onboarding and workforce management solutions to deliver a seamless employee experience.

3 Staff Strategies To Make This Summer Season A Winning Season

Harri Blog · Jul 12, 2023

In her latest guest blog, Maria Navarro talks about how summertime in hospitality can feel like the Olympics – and gives us tips on how to make a winning team.

An Insider View: Candidate Experience Best Practices

Harri Blog · Jul 4, 2023

Learn what helps UK employers stand out with candidate experience best practices and tips to compete for top talent.

3 Ways to Cut the Cost of Compliance Risks

Harri Blog · Jun 29, 2023

Learn how to remain compliant in an ever-changing landscape of employment regulations and a rising cost of compliance.

5 Ways to Keep the Frontline Workforces Moving Forward

Harri Blog · Jun 23, 2023

In partnership with Lighthouse Research and Advisory, we surveyed 3,000 frontline workers to better understand what makes up a world class employee experience that would better drive satisfaction.

The Benefits of Cross-Training Employees in Hospitality

Harri Blog · May 16, 2023

Cross-training enhances labor efficiency, boosts morale, job satisfaction, and customer service. Empower your team to take on new roles with Harri.

How to Build a Successful Employee Referral Program in Hospitality

Harri Blog · May 4, 2023

Learn how to create an effective employee referral program in hospitality that benefits with Harri. Discover Learn how to define reward criteria, choose incentives and encourage participation.

9 Trends of Hospitality Hiring in 2023

Harri Blog · Mar 10, 2023

As 2023 has kicked off, we looked at the evolving hiring trends in hospitality – and what hiring teams can do to stay ahead of the competition.

5 Tools to Optimize Employee Scheduling

Harri Blog · Jan 25, 2023

Learn about the benefits of using employee scheduling software and how it can help you schedule more efficiently, ensure compliance, and improve employee satisfaction.

Compliance Counts: A guide to help hospitality employers remain proactive and compliant

Harri Blog · Jan 11, 2023

Our go-to guide shares a full view into today’s compliance landscape, the reality of non-compliance risk, and how to avoid fees in the millions.

Changing Perceptions: How Do We Make Frontline Hospitality Jobs First Choice?

Harri Blog · Nov 24, 2022

For employers, there is a lot of competition to fill roles, and not just from within your own industry: frontline hospitality vacancies are competing with roles in retail and delivery, but also desk-based jobs across multiple sectors.

A Career In Hospitality Is The Golden Ticket You’ve Been Looking For

Harri Blog · Nov 22, 2022

In her latest blog, Harri guest writer Maria Navarro talks about how hospitality can open doors like no other industry.

86 The Quick Quit: Why Onboarding Is Critical In A Post-Pandemic World

Harri Blog · Oct 27, 2022

A key part of the employee experience that needs more attention is onboarding – here are four ways to avoid the ‘quick quit’ through engagement.

Attracting Young People to Hospitality Careers is the Key to Survival

Harri Blog · Jun 17, 2022

Jobs in hospitality have traditionally been seen by young people as temporary work, rather than a career option, but that must change if the industry is ever going to solve the recruitment crisis.

Be Inclusive Hospitality’s Latest Report on Diversity and Inclusion is a Must Read

Harri Blog · May 6, 2022

The eagerly awaited Inside Hospitality annual survey – exploring diversity and inclusion in the sector – has launched, and it makes for some eye-opening reading.

CGA Report: Transforming The Employee Experience In Hospitality

Harri Blog · Mar 22, 2022

Why team recruitment, engagement and retention are top priorities in 2022 – and how technology can optimise them

An Insight Into The Hospitality Industry From Ann Elliott

Harri Blog · Mar 21, 2022

Over the last few months, Ann Elliott has worked closely with Harri to unveil the recruitment and retention challenges in the industry. In her discussion with Louise Gallant, Head of Marketing at Harri, Ann revealed her key findings.

Balancing the books: People vs. Commercial

Harri Blog · Jan 19, 2022

In our recent event, Redefining Staff Retention, we spoke to major operators from restaurants, bars and hotels to talk about the importance of retaining staff during this turbulent period of reopening and returning to some sort of normality in our society.

Harri UK: Recapping 2021 Events and Highlights

Harri Blog · Jan 5, 2022

It’s safe to say that 2021 has been a turbulent year, but we pushed through it, and now we’re stronger than ever! To wrap up the year, we’ve outlined some of the virtual and in-person events we got to host, sponsor and attend.

2021: An amazing year of growth at Harri

Harri Blog · Dec 29, 2021

Be Inclusive Hospitality – Research & Insights

Harri Blog · Dec 10, 2021

Harri is sponsoring Be Inclusive Hospitality’s 2021 Inside Hospitality Survey and 2022 Report. The annual survey aims to understand the status quo within the hospitality industry by questioning employers and employees from various backgrounds and levels of seniority.

5 Must-Haves For Recruiting Frontline Hospitality Workers

Harri Blog · Nov 22, 2021

Labor experts predict that hospitality’s labor shortage can last up to two years. Hospitality has always been prone to high turnover rates, so this might not come as a complete surprise for long-time restaurant operators. However, the pre-pandemic labor market meant that brands could easily fill ope

Are Job Boards Redundant? The Future Of Recruitment

Harri Blog · Oct 25, 2021

A common question in the hospitality industry is ‘are job boards dead?’. Before we respond, it’s worth noting that the job search has changed significantly over the last few years. If you want to scoop up top talent, you might need to change the way you approach hiring – especially now the talent po

A Big Appy Family – Harri Featured in The Caterer

Harri Blog · Oct 5, 2021

Harri was recently featured in The Caterer talking about how we have been supporting businesses through the pandemic with our mobile hiring and scheduling solutions.

Are You the One? Recruiting Customization Made Simple

Harri Blog · Oct 1, 2021

No two hospitality hiring strategies look the same. While some brands are speeding through applications, others are taking time to focus on the details in search of well-fit, long-term hires. Both approaches are valid After all, there’s no right or wrong way to hire when battling an industry-wide la

Building a Business Case For a Recruitment System Solution

Harri Blog · Sep 28, 2021

The financial crisis our industry has recently found itself in has resulted in far greater complexity for us here in talent acquisition. With a sudden spike in talent requirements post-reopening, recruitment has become our single biggest challenge. However, it’s not always easy to get the investment

4 Ways To Combat The Labour Shortage In Hospitality

Harri Blog · Sep 27, 2021

The number of EU workers in the hospitality industry has recently hit a new low, and if employers don’t find innovative ways to bring in new staff, they could fall behind. To ensure this doesn’t happen to you, we’ve listed 4 proven ways to combat the ongoing labour shortage…

3 Best Practices for Interviewing Frontline Workers

Harri Blog · Sep 23, 2021

It’s no secret that recruiting hospitality workers is tough work right now. But as the world of talent acquisition grows increasingly competitive, brands that double down on the basics of hiring are not only hiring faster — they’re retaining those new hires. Today we’re going to discuss three ways t

Adapting Operations to Meet the Needs of Hospitality Workers

Harri Blog · Sep 22, 2021

Across the United States, a growing number of hospitality workers are making efforts to unionize. Experiences working through COVID-19 have been particularly hard on these workers with a particular focus on scheduling and shift quality. In areas like NYC and Chicago where Fair Workweek laws are in e

3 Reasons Why Career Branding is Critical to Your Restaurant

Harri Blog · Aug 25, 2021

Restaurant hiring has changed dramatically. As the labor shortage puts more power in the hands of jobseekers, brands are taking new measures to attract and retain talent. The most successful approaches that we’ve seen take a people-focused approach to talent acquisition. Why? To a candidate, your re

Adapting to the Labor Shortage: Breaking the Engagement Code with Communication

Harri Blog · Aug 18, 2021

The single most important lesson that we learned from the pandemic is how crucial it is to communicate with our employees in a clear and effective manner — especially those workers on the frontlines. But successful engagement requires wholistic communication flows, and not all brands were prepared t

Adapting to the Labor Shortage: Getting Back to Hiring Basics

Harri Blog · Aug 17, 2021

COVID-19 has changed many aspects of the hospitality industry, from shutting restaurants down due to mandatory closures, to changing how customers view dining in physical brick-and-mortar spaces. One of the biggest effects of COVID-19 on the hospitality industry is the shortage of available and read

Adapting to the Labor Shortage: Reimagining Scheduling

Harri Blog · Aug 16, 2021

Our Founder and CEO, Luke Fryer, recently spoke about this in a Hospitality State of Labor webinar, analyzing the full spectrum of today’s hospitality laborscape. We dive deeper into this subject to discuss the importance of flexible scheduling to the future of hospitality operations, and how brands

Best Practices in Hospitality Recruiting

Harri Blog · Jun 21, 2021

In this handbook, we’ll guide you through best practices for recruiting top talent using insights from former restaurant operators, general managers, service directors, and more.

Can An All-In-One HCM Platform Maximize the Employee Experience?

Harri Blog · Apr 22, 2021

Hospitality is reawakening has ushered in a new era of tech adoption, and with that, new management and organization expectations. As operations ramp up, an increasing number of businesses are finding themselves outgrowing old processes and legacy systems.

A Focus on HR – Harri in partnership with Propel

Harri Blog · Apr 22, 2021

Harri, in conjunction with Propel, recently released a series of interviews of HR Leaders from leading sector businesses about the biggest challenges they faced during the crisis, how each lockdown has impacted their role, keeping teams engaged and thoughts on how recruitment will evolve moving forw

7 Efficiencies That Cut Hiring Bureaucracy and Evolve Talent Acquisition

Harri Blog · Mar 30, 2021

It’s way past time to reframe the way we approach talent acquisition processes. Hiring in the restaurant industry was broken before the pandemic — a contributing factor in turnover hitting an all-time high of 75% in 2019 according to the Bureau of Labor Statistics. After everything our industry has

5 Reasons Why Scheduling Matters Like Never Before

Harri Blog · Feb 26, 2021

When people in the restaurant industry think about scheduling, some may just dismiss it as something tactical and less important to success than great food or an incredible experience. That’s a huge mistake. Scheduling is the scaffolding for success with front-line workers. If you succeed here, you’

3 Opportunities That People-Centric Technology Can Enable Today

Harri Blog · Feb 19, 2021

The hospitality industry got a crash course in the urgent need for digital transformation in 2020 as it rapidly adopted digital guest interactions in response to COVID-19. The efforts have been heroic and the results have no doubt saved many businesses, but the job is only half-done. Now it’s time t

5 Top Tips for Maximising Tech Effectiveness

Harri Blog · Jan 8, 2021

This year has been horrific & I think that if it wasn’t for our ever-improving smart thinking tech support services we would have seen so many more brands fail in the last 9 months. Tech has allowed us to turn our menus into online menus, add covers to a restricted footprint, provide confidence to o

A Year in Review: Harri’s UK Team Reflects on 2020

Harri Blog · Dec 31, 2020

2020 in Reflection We kicked off the year with bundles of energy and enthusiasm (as always!) with great plans and big ideas to support the hospitality industry, not only with our super tech but also to enrich and enlighten our Hospitality communities with expertise and knowledge; connect the industr

A Year in Harri 2019

Harri Blog · Jan 31, 2020

Last year was full of success for Harri, We’ve worked arduously in all areas to provide a state of the art product to our clients and are gearing up to become the most complete hospitality HCM platform in the industry. Below is a recap of our major milestones. Thanks for the support and here’s to co

10 Steps to Humanize the Candidate Journey

Harri Blog · Dec 30, 2019

According to LinkedIn, the candidates’ primary challenge in job hunting is not knowing what working at your company is really like. That is easily solved by humanizing the candidate journey. Technology-based job hunting makes finding a job, training, and communication simpler than ever. But if you’r