Results from Engage360 deployments across QSR and full-service operators.
Watch how Engage360 works
ENGAGE360 Harri Engage
Engage, reward and retain your high-performing frontline team
Engage360 is purpose-built for hospitality, connecting recognition, voice, and performance so your people stay longer and your stores run better.
23% Reduction in turnover
8% Fewer late clock-ins
75%+ Industry turnover solved
4 hrs Saved per recognition cycle
How Engage360 helps
Employee engagement is your best retention and revenue strategy
Run a tighter operation at every location
Engage360 connects recognition to operational behaviours – attendance, shift pickups, training – so your best people stay, and your locations run the way you built them to.
Sub-90-day turnover is the silent killer of growth in hospitality.
Turnover costs £5,864 per employee. Engage360 surfaces real-time sentiment so you can catch at-risk employees before it’s too late.
Launch every LTO with a team that's fired up
Run targeted competitions tied to attach rates, upsell goals, and guest counts. Employees earn points and compete on live leaderboards – so your next product launch lands with momentum, not just hope.
Listen
Retain the people who make your business run
Stop guessing why people leave. Capture real-time sentiment through micro-surveys, touchpoints at the clock and mobile apps, and exit interviews that surface friction while it can still be fixed, before the resignation letter hits.
Recognise
Turn everyday wins into reasons to stay
Spot the behaviours that drive results and award them with swag from a customised rewards marketplace. From manager shout-outs to gamified leaderboards and raffles, make recognition visible, frequent, and tied to the metrics that matter to your operation.
Connect
Keep every employee informed, aligned, and engaged
Replace the break-room bulletin board and scattered group chats with one place for announcements, shift updates, and team conversations that reach every frontline worker, at every location, on the device they already use.
Guide
Put knowledge and performance support where work happens
Give your team instant access to SOPs, training, and AI-guided workflows through the Knowledge Base – so employees spend less time searching and more time delivering consistently great shifts.
The value of Rewards and Recognition is showing your people that you care - without adding extra work for your team.
What's inside
Everything your team needs to feel part of something.
EMPLOYEE VOICE
Capture voice in the flow of work
Frequent touchpoints via the clock, CommsHub, text, and email - capturing real-time sentiment at onboarding, the first 90 days, and critical moments. With custom themes and Spanish translation, feedback turns into action before employees walk out the door.
REWARDS & RECOGNITION
Drive action through recognition & rewards
Tie recognition directly to operational behaviours - on-time clock-ins, picking up shifts, completing trivia knowledge checks - through gamified points, badges, and raffle tickets at the clock on in-app. Run competitions for LTOs and head-to-head location battles with live leaderboards.
SOCIAL HUB
A private social feed for your team
Share wins, manager shoutouts, and updates across locations in a feed your team actually wants to open. Built for frontline - moderated, mobile-first, and inside the app they already use.
KNOWLEDGE BASE
Answers at the point of work
SOPs, training, and policies - searchable from the TeamLive app, surfaced when employees need them. No more pinging a manager for what's on a printed sheet in the back office.
Keep your best people with Engage360.
See why hospitality brands choose Harri to engage and retain their teams.
Takes 30 seconds · 6 of the 10 largest hospitality brands run on Harri